MyLocalPitch Privacy Policy

Our Privacy Statement

  1. INFORMATION ABOUT US
    1. My Local Pitch Limited (No. 08427059) with registered office at Kingsway House, 103 Kingsway, WC2B 6QX ("We") are committed to ensuring that your privacy is protected and to ensuring that your personal data is processed in accordance with the Data Protection Act 1998 ("DPA"), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.
    2. For the purpose of the DPA, We are the data controller. We will only collect and use your personal data in accordance with this privacy statement.
  2. PRIVACY STATEMENT AND CHANGES
    1. This privacy statement sets out how We collect, store and use personal data We collect from you, or that you provide to us, when you use our website mylocalpitch.com ("Site") and applications for mobile, tablet and other smart devices and application program interfaces (collectively, the “Application”), and details the types of personal data collected, our use of and your right to control your personal data ("Privacy Statement").
    2. You should read this Privacy Statement carefully and we recommend that you print and keep a copy of it for your future reference. By your continuing to use this Site or Application, you confirm that you have read, understood and agree with this Privacy Statement in its entirety. If you do not agree to this Privacy Statement in its entirety, you must not use this Site or Application.
    3. If you are under the age of 18, you must not use this Site or Application or submit personal data unless you have the consent of and are supervised by a parent or guardian.
    4. This Privacy Statement was updated on 15 February 2016. We reserve the right to further change and update this Privacy Statement from time to time and we recommend that you revisit this page regularly to keep informed on the current Privacy Statement and ensure that you are happy with any changes.
  3. THE PERSONAL DATA THAT WE COLLECT FROM YOU
    1. When you use this Site or Application we may collect the following personal data about you:
      1. Information you give us: You may give us information about you by completing forms on this Site or Application or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use this Site or Application and when you report a problem on this Site or Application. Such information may include, but is not limited to:
        1. your name, title, gender and/or date of birth;
        2. your contact information including phone/mobile number and email address;
        3. other demographic information including your home or other addresses and postcode;
        4. your communication and shopping preferences and interests;
        5. other information relevant to customer surveys and/or offers which we may make available to you;
        6. your browsing and online shopping activities;
        7. where you have registered with us, your user name and password;
      2. Information We collect about you: With regard to each of your visits to our site we may automatically collect the following information:
        1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
        2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from this Site or Application (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
      3. Other information: We may also collect some or all of the above personal data about you when you access and browse this Site or Application or any third party websites, including if you sign up to receive any newsletters from us or them. We may also collect some or all of the above types of personal data from third parties who have your consent to pass your details to us.
      4. We do not store credit card details nor do we share customer details with any 3rd parties.
  4. WHAT WE DO WITH YOUR INFORMATION
    1. We (and third party data processors who may be acting on our behalf) may collect, store and process your personal data described above for the following purposes:
      1. to make this Site and Application available and to customise it and to provide content tailored to individual requirements;
      2. to maintain any registered account that you may hold with us;
      3. to understand your needs and provide you with a better service or improved products and services;
      4. to provide our goods and services to you and for related purposes, including verifying your identity or processing your payments and payment card details in order to complete any transactions;
      5. for our internal record keeping requirements including collection of anonymised details about visitors to our Site and Application to compile aggregate statistics or produce internal reports;
      6. to notify you about changes to our goods and services;
      7. with your agreement, to contact you about promotions, products and services or other information which we think you may find interesting, offers, or for customer satisfaction purposes, including by email or by SMS;
      8. for market research, analysis, testing, monitoring, risk management and administrative purposes;
      9. to improve this Site and Application and to ensure that content from this Site and Application is presented in the most effective manner for you and your computer; and
      10. for any other related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).
  5. DISCLOSURE OF YOUR PERSONAL DATA
    1. We may share your personal data that We collect from you or that you provide to us with selected third parties including:
      1. business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; and
      2. analytics and search engine providers that assist us in the improvement and optimisation of our site.
    2. When querying a venue timetable from within My Local Pitch Ltd, your details may be passed to the leisure operator and a web member record created in their system. This is required in order to provide you with accurate timetable and pricing information. The operator may use your details for marketing communications outside of our control and We accept no responsibility for communication received directly from an operator as a result.
    3. Except as set out in this Privacy Statement, we will not disclose, sell, distribute, rent or lease your personal data to third parties unless we have your permission or are required to do so to comply with applicable law or an order of a governmental or law enforcement body.
    4. If you tell us that you wish this to happen, we may use your personal information to send you promotional information about third parties. If you consent but later change your mind to receiving such marketing communications, you may contact us (see section YOUR CONTROL OVER YOUR PERSONAL DATA AND ACCESS TO IT ) and we will cease any such activity.
    5. In the event that a third party proposes to acquire all or some of our business and/or assets, we may disclose your personal data to that third party in connection with their proposed or actual acquisition. In the event that we become insolvent or we are in any similar situation, we may also disclose your personal data to third parties as part of a business or asset sale carried out where such disclosure is lawful and compliant with the DPA.
  6. INTERNATIONALS TRANSFERS OF DATA
    1. We may transfer the personal data that We collect from you to third party data processors located in countries that are outside of the European Economic Area ("EEA") or to other entities in our corporate group in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy. By submitting your personal data your consent to the transfer, storage and/or processing of your personal data outside the EEA in accordance with this clause.
  7. SECURITY
    1. We are committed to ensuring that your personal data is secure. In order to minimise the risk that there is unauthorised access to or disclosure of your personal data, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure it (such as internet standard encryption technology to encode personal data that you send to us when conducting a transaction through this Site or Application).
    2. Although we take appropriate measures to safeguard the personal data that you provide to us, no transmission over the internet is guaranteed to be secure. For your security, you should:
      1. if using a computer in a public location, always log out and close the website browser when you complete your online session;
      2. keep your account details and passwords private;
      3. frequently change your password;
      4. avoid using the same password for multiple online accounts.
  8. HOW WE USE COOKIES
    1. This Site uses cookies. A cookie is a small data file which asks permission to be placed on your computer's hard drive or other mobile or handheld device as you browse this Site which ‘remembers’ that your computer or device accesses this Site. Once you agree to the cookie, the file is added to your computer's hard drive or other mobile or handheld device and the cookie helps us analyse web traffic and helps you when you visit our Site.
    2. Cookies enable us to respond to you as an individual and to tailor our operations to your needs by gathering and remembering information about your preferences. Cookies assist the effective operation of this Site. Traffic log cookies identify which pages are being used by you, which helps us analyse data for statistical purposes. After analysis, we remove that data from our system.
    3. We use strictly necessary cookies which are required for the operation of this Site such as those which enable you to log into your account. We may also use cookies to collect information about the browsing and purchasing behaviour of visitors to our Site, including data on pages viewed and products purchased.
    4. Cookies help us provide you with a better Site, by enabling us to monitor which pages you find useful and which you do not. The cookies do not give us access to any other personal data on your computer or device other than the personal data you choose to share with us.
    5. You should be aware that most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can choose to accept or decline cookies used by this Site but this may prevent you from taking full advantage of the Site or stop this Site from operating properly when you use it or you may be unable to complete a transaction with us on this Site. If you do not consent to use of the cookies, you must disable the cookies by deleting them or amending your cookie settings on your computer or you must stop using this Site.
    6. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies which recognise and count the number of visitors to this Site and track how visitors use this Site and which record your visit to this Site, respectively.
  9. LINKS TO OTHER WEBSITES
    1. This Site or Application may contain links to other websites which we think may be of interest to you. These other websites are owned and operated by third parties and are not governed by this Privacy Statement.
    2. As we do not control other website which you access once you use the links from this Site or Application to those other websites, we are not responsible for the privacy of any data which you provide to while you are visiting that other website. You should review the privacy policies applicable to any other websites that you visit by following links from this Site or Application. If you have any questions or concerns about the collection or use of any personal data collected through any other person's website, you should contact the website operator of that website using the contact information specified by that website's privacy policy.
    3. In some cases, third party website operators may disclose your personal data to us so that we may use them in accordance with this Privacy Statement.
  10. YOUR CONTROL OVER YOUR PERSONAL DATA AND ACCESS TO IT
    1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at info@mylocalpitch.com.
    2. You may choose to restrict our collection or use of your personal data in the following ways:
      1. when you are asked by us to accept a cookie or to fill in a form on the Site or Application, look for your cookie settings and the area that you can click to indicate your preference as to use of your personal data for marketing or other purposes;
      2. if you have previously agreed to accept a cookie, then you may change your mind at ay time disabling or deleting the cookie or amending your cookie settings;
      3. if you have previously agreed to our use of your personal data for marketing or other purposes, then you may change your mind by writing to us at My Local Pitch Ltd, Kingsway House, 103 Kingsway, WC2B 6QX.
    3. You may request details of the personal data that we hold about you under the Data Protection Act 1998. We may charge you a small administration fee to respond to your request (such fee shall be no more than £10). Please write to My Local Pitch Ltd, Kingsway House, 103 Kingsway, WC2B 6QX if you would like details of your personal data collected by us or if you believe that any of your personal data which is stored by us is incorrect or incomplete. We aim to address respond promptly to your request or correct any inaccurate or incomplete information.
  11. CONTACT
    1. Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to info@mylocalpitch.com.